My Cart

Close

Buy 2 Paperbacks, Get 1 Free. Use Code B2G1.

learn more

Rozalyn 8 Drops November 1st! Preorder Now!

learn more

Shipping, Return, Refund Policy

Shipping Policy

 

Thank you for visiting and shopping at I am Myss Shan. Following are the terms and conditions that constitute our Shipping Policy.

 

 

Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 5-7 business days, unless it is for a pre-order which varies, please read the description.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

 

I am Myss Shan  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

 

I am Myss Shan is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside the U.S.

 

Refund/Returns:

Due to COVID-19 there is absolutely NO refunds on any products after they have been shipped unless there has been an error on I Am Myss Shan's part.

If you have received your product and have found that there has been an error, you have up to 3 days after delivery to contact us at info@iammyssshan.com with your claim. Please provide sufficient evidence of the error so that we can process your claim in a timely manner.

Once we have received your claim, we will notify you within 48 hours to let you know the status of your request.